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Privacy Policy

Learn how we collect, use, and protect your personal information.

Last Updated: June 01, 2025

1. Introduction

eSaintLucia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete forms or fields on our website
  • Contact us via email, phone, or other communication channels
  • Request information about our services
  • Register for our services
  • Subscribe to our newsletters or marketing communications

The personal information we may collect includes:

  • Name, email address, and phone number
  • Mailing address and billing information
  • Company information and business details
  • Communication preferences
  • Information provided in communication with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on those pages
  • Geographic location
  • Other diagnostic data

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To process and respond to your inquiries
  • To send you marketing communications and newsletters (with your consent)
  • To improve our website and services
  • To understand how users interact with our website
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, and partners who assist us in providing our services.
  • Business Transfers: We may share or transfer your information in connection with a merger, financing, acquisition, dissolution, or similar corporate event.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
  • With Your Consent: We may disclose your information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to erase your personal information
  • The right to restrict processing of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +1 (758) 123-4567
  • By mail: Suite 101, Commerce House, Castries, Saint Lucia, West Indies